Are you protected against Ransomware? There are a few different types of ransomware that vary from annoying to destructive. Their intended purpose is to keep you from using your computer in the ways you normally would. This can range from not allowing you to run certain applications to encrypting all...
Blog
What type of computer/software user are you?
Nearly all computer users can be divided into three broad categories based on the way they think about and use their computers. Application-Oriented The vast majority of computer users, this might include yourself, are application-oriented. These types of users have training and experience exclusively with the commercial software they use...
Ignore at Your Own Risk
In the world of information technology, bad things happen. Viruses, hardware failure, hackers, human error, natural disasters… to name a few. And by some accounts, a shocking 70% of businesses that suffer a major data loss, are out of business within 18 months. While, we try our best to protect...
Thinking About The "R" in CRM
If your business wants strong relationships with your customers, prospects, and vendors, consider ways you can use your CRM, customer RELATIONSHIP management software, to put more emphasis on the meaning of a "relationship." While sales is certainly the lifeblood of a business, it's important not to lose sight of how...
DRIFT – A messaging app for sales and customer success
First Direct Corp. recently implemented a new website chat app on our wordpress websites, called DRIFT. We are using the FREE version of DRIFT and have been really impressed with the results we've received in the last month. Drift makes it easy for you to talk to people while they're...
What is Fixed in GoldMine 2016.1 Hotfix 5
What's Fixed in GoldMine 2016.1 Hotfix 5 Updated October 6, 2016 Issue # 214724 - French, German and also Danish characters corrupt in the email header when downloaded into the GoldMine inbox - displays fine online Issue # 247588 - GMWEB - JSON error when opening ACTVITIES page - Server...
Don't Miss This Weeks Upcoming GoldMine Webinars
We've got some amazing GoldMine Webinars lined up for this week (Oct. 4 - Oct. 7 2016). Please have a look at our full list of events and register before its too late. --------------------------------------------------------------------------- Web Application & Web Site Integration with GoldMine October 4 @ 1:00 pm - 2:00 pm EST...
10 Things You Didn't Know You Could Do With GoldMine
GoldMine CRM has been around a long time (since 1989), and it's chalk full of features and functions that help you run your business and manage your valuable customer relationships. Whether you've been using GoldMine for over 10 years or if you're just starting to use GoldMine, here are ten...
The Overwhelming Appeal of Old Technology: Why We Struggle to Let Go or Change
It's 2016 and many people believe that floppy disks are obsolete. You know, those Black plastic squares with pathetically low storage by today’s standards. By now, they should only serve as coasters, shoulder bags, and planters. Well they're wrong because the U.S. nuclear weapons force still uses floppy disks to store data. Why?...
CRM as a Competitive Advantage
What business doesn’t have competition? And, what business isn’t looking for a competitive advantage? The more useful question worthy of answering is, “how can you gain a competitive advantage?” Let me offer you an answer you may not have considered! I won’t pretend to tell you I know how to...