FRS released build 8.5.2.9 on 1/25/10. This fixes addresses a few important issues. WHAT'S FIXED IN GOLDMINE PREMIUM EDITION 8.5.2 HOTFIX 1 Note: GoldMine Premium Edition 8.5.2 Hotfix 1 also provides the fixes and enhancements included with GoldMine Premium Edition 8.5.0, 8.5.1, and 8.5.2, listed below. ID # Issue Description 112858 Link...
Month: January 2010
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Because of some new security features in Windows, when you launch GoldMine you may receive this error message: Not a big deal you can just click "Run" and GoldMine will operate normally, however, if you want to eliminate this message, here's how: 1) Choose Start | Run in Windows...
DATABASE DANGER
Attention all GoldMine Master Rights users!!! GoldMine Premium has certain reserved "System Fields" that are hidden. Problem is that you can "blow-up your database" if you happen to use them in the creation of your custom fields. Therefore, an unsuspecting person, or even a knowledgeable GoldMine administrator can inadvertently create a...
Aligning Your Network and Hardware with Resource Requirements
Skimping on hardware makes no sense today. The cost of virtually any piece of computer hardware from laptops to servers to switches & hubs has dropped so much over the last several years that you can make a case for replacing any piece of equipment that is slowing your users...
QB2CRM – QuickBooks and GoldMine Integration
This issue's Golden Nugget is not about any one customer, but a general need that people have for integrating their GoldMine CRM with their Accounting or ERP data. First Direct has been called upon by many customers to do this from ACCPAC to Macola to vertical applications such as eQuantum...
Aligning Your Management With Your CRM Tools
Management that is engaged and involved wants to be connected to the activities of the individuals and processes they are managing. They want to be able to touch and see for themselves the details that form the big picture they operate in. CRM gives managers a means to do so. ...
Aligning Your Sales With Your CRM Tools
If you’ve ever taken my basic end-user GoldMine training, you’ve heard me say “do your day.” One of the key points about a workgroup CRM system for the sales team (reps, support, management, etc.) is that everyone should just do their day, the same way, in GoldMine! The famous comedian...
Missing Primary Email Addresses
GoldMine has long allowed users to store multiple email addresses in a contact record. It’s not uncommon for someone to have multiple email addresses, let alone the email addresses associated with additional contacts within the same GoldMine record. By the same token only one address can be marked (identified) as...
Aligning Your Marketing With Your CRM Tools
Staying with the alignment theme, marketing and CRM go together like your car and its tires. Without your tires your car isn’t going anywhere. And, without your CRM system you’re going to have a hard time targeting your marketing message to the right audience. CRM is crucial to marketing because...
Speeding Up Your Email Center
If you are finding your GoldMine Email Center slow (when moving from one Email to another, deleting, replying, or filing Emails) you may want to turn off the “Sync Contact” feature that keeps the GoldMine Contact Record in sync with the your email center. This capability can be toggle “on/off”...