Is the Cloud in your future? The decision to purchase or upgrade GoldMine is a different decision than whether to move to the cloud. With the rest of the CRM industry fully invested in SaS (software as a service), GoldMine Premium CRM remains one of the very few CRM applications offering...
Category: Manage Smarter
Special GoldMine Power-user Training
CRM IS A COMPETITIVE ADVANTAGE - the better you can use your CRM software that greater your advantage. What could you learn about using GoldMine to market and sell better if you could watch a GoldMine power-user with 25+ years experience working in their GoldMine software? You would see how...
The GoldMine CRM Dilemma – Upgrade or Switch
I've been selling GoldMine for over 25 years. When I first started selling GoldMine the most difficult objection I had to overcome was whether to use CRM in the first place. There was considerable resistance by salespeople and business owners who still viewed CRM as optional. Fast forward to today...
Using the Summer Slowdown to Speed Up your GoldMine CRM
In December 2018 I wrote a blog post about setting goals for making better use of your CRM system in the coming year. Here is the link to that article in which I identified four specific areas for targeted improvement. Consider my bullet list of suggestions in that article. During the hot summer months,...
GoldMine RESTful API
REST and HTTP(S) The internet works via HTTP(S). HTTP is a stateless protocol that has a standard set of methods. Your web browser (Google, Firefox, Internet Explorer, Opera, etc.) communicates with web servers by speaking in HTTP verbs like GET, POST, PUT, and DELETE and the web servers are configured...
CRM versus Spreadsheets and Email
As popular as CRM software is there's still a large portion of firms that rely on spreadsheets and email for the functions of a CRM application. After all, why pay for CRM when you already own those products. Since spreadsheets and email have been around so long, many people and...
The Human Trait that Hurts Most Businesses
How many times have you said, "I can't believe it's (fill in the date) . . . where has the time gone?! With this sense of lost time often comes concerns about tasks we've been procrastinating on. The human tendency to procrastinate has profound effects on our lives. But I want...
Tips on integrating GoldMine with other solutions
It's not uncommon for GoldMine users to want to be able to achieve a certain task with GoldMine, only to find that GoldMine does not have that feature or capability "out-of-the-box". Here is a very helpful tip on how to go about finding solutions when GoldMine alone does not meet...
We Will All Miss Susie
Our marketing & sales coordinator, who everyone knows as Susie, is "retiring" from First Direct today. Susie exemplified customer service. Her hard work and dedication were exceptional. Loved by customers, vendors and her fellow employees - we will all miss her. I look forward to introducing you to Karen, our newest...
How to use Zapier to integrate GoldMine with other Apps
I've written several posts/articles in the past about Zapier.com and how it allows you to integrate hundreds of different Apps with each other via a very simple user interface and without you needing to know any coding. Zapier.com does most of the heavy work for you as far as utilizing...