Grat·i·tude - the quality of being thankful; readiness to show appreciation for and to return kindness. Synonyms: gratefulness, thankfulness, appreciation, indebtedness. ----------------------------------- The little business that my wife Mary and I started over 25 years ago has only survived because of the support of our customers. I never forget that...
Category: Featured
The Truth About Productivity
There are many ways to measure performance including but not limited to quality, results and volume. Each is important in its own right. High volume with poor results and poor quality is unacceptable; good quality with low results and low volume is also typically unacceptable. Generally speaking, an organization is...
Marketing and Sales Start with an Idea
As the President of First Direct Corporation, I face similar challenges and demands that many of my customers do - one of the key being - How to drive new and repeat business? It's Monday morning, I've taken care of the urgent items on my list for today - my...
GoldMine 2018.2 Hotfix 1 Released
What's changed in GoldMine 2018.2 HotFix 1 Increased the number of failed passwords tries from 3 to 5 before blocking an account. Due to this, all accounts that were blocked on previous versions become now unlocked and have 2 more tries available. Constant Contact integration is currently using TLS 1.2...
7 Ways CRM Helps You Sell
At it's core, a CRM application is essentially a database for collecting and tracking various pieces of information, from contact info, to qualifying information, to activities and communications, to notes, etc. It's how you use it that determines the value that you and our organization derive from it. Of course,...
CRM Software is a Tactic NOT a Strategy
Without execution you Are swirling down the drain. It is not enough to have a vision. And, not enough to have a brilliant strategy. Without tactics and good execution a business is doomed. Successful businesses identify a market. They position themselves over their competition. And they prove themselves through their...
New Personnel at First Direct Corp.
Please welcome JoAnn Barnes, the newest member of the First Direct team. JoAnn Barnes joined us April 2018 and has been learning GoldMine, our business processes, and her role here servicing you, our prospects and customers. Now she is ready to assist you! JoAnn has over twenty-five years of Customer...
How To Increase Sales Productivity Up To 800% – Seriously!
Who wouldn't want to increase sale productivity from 10% to 800%? "What's the catch?" you ask. Read on to learn more. Right off the bat, don't waste your time even reading this article UNLESS you Need a more effective way to connect to "C-Level Decision Makers." Want to work from...
Sorting Custom Fields in a GoldMine Web View
GoldMine Web is used for accessing your GoldMine Premium system via a smartphone or tablet. GoldMine Web allows users to view and edit much of the data in you system via the browser on those devices. GoldMine Web features a default primary view, that presents many of the standard fields...
Windows Server 2008 R2 End-of-Life Support is near.
Windows Server 2008 R2 End-of-Life Support is near. Windows Server 2008 R2 end-of-life mainstream support ended on January 13, 2015. However, there is a more important date looming. On January 14, 2020, Microsoft will end all support for Windows Server 2008 R2. 2020 seems like it is a far way’s...