The following article was submitted by Western NRG, Inc. This firm is a customer of First Direct Corp. Their specialty is network security, an area that is near & dear to many of our customers. Network Security Alert: Are you in control of your network? Today, your network is dealing...
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Running GoldMine Over a WAN
Now and then customers will ask if GoldMine can be run across WAN (Wide Area Network) links either directly or via VPN (Virtual Private Network). The thought is to allow remote users to run GoldMine as if they were operating on the local network in the office. While far better...
GoldMine "Help"
GoldMine "help" is at your fingertips, literally! From in GoldMine press your F1 function key (those keys along the top of your keyboard) and see how your "Help" opens up. The Help Center in GoldMine has improved substantially over the years. That's not to say its perfect. But it...
What's A Case?
Ask "what's a case" to a lawyer, social worker, or liquor store clerk and you'll get three very different answers to the same question. The point is a "case" is what you make of it. And, such is the case with "Case Management" in GoldMine Premium CRM. The common uses...
The Value of GoldMine's "Activity RSVP" Feature
I don't believe the full value of GoldMine Software can be realized if you're not taking advantage of its ability to delegate (schedule) activities for other users in your office. The "work group" functionality of GoldMine is one of its great advantages for an office/organization that works as a team....
OMG! I Have to Print Holiday Labels … ugh
"OMG, it's nearly the holidays and I'm going to have to print my holiday labels using GoldMine." If this sounds like you, not to worry! For some people it has been a year since they had to do holiday labels and they've simply forgotten how. For others it's the...
ERROR MSG: No browser is currently registered to handle URLs
When attempting to click on a URL or website link in GoldMine, you get the following error message: "No browser is currently registered to handle URLs, please install one to use this feature." This is a problem that Google Chrome creates when it is uninstalled. Google Chrome leaves some registry...
CRM and Your Office Administrator
A good Office Administrator/Manager is a gem! They keep the office running smoothly and without them some of us are lost! In addition, our customers come to rely on our Office Administrators for information and assistance they need from us. I know our companies are different, but our office administrative...
GoldMine Power User Tips
Over nearly 20 years of using GoldMine, or any software application, you acquire lots of tricks and techniques. On the long road to becoming the #1 GoldMine Award-winning Solution Partner I've learned and found short-cuts and methods that: Make me more productive Give me special abilities that give me an edge Help...
GoldMine and Exchange Integration
Now and again we here the call for Exchange Integration with GoldMine. While GoldMine does have Outlook integration native functionality in GoldMine Premium, server side integration between the GoldMine server and the Exchange server has been lacking. First a few words about Outlook integration. GoldMine Premium's native integration with MS...