"The first Thanksgiving" by Ferris I want to personally thank everyone and every business that my firm, First Direct Corporation has had the privilege of a business relationship with! Bob Ritter, President. THINKING ABOUT THANKSGIVING . . . A.K.A. "TURKEY DAY."In a couple of days there will be millions of...
Author: Bob Ritter
President, First Direct Corp., (845) 221-3800, www.1stdirect.com, www.GoldMinesSuccess.com
First Direct Corp is a RingCentral Authorized Partner
WORK TOGETHER. FROM ANYWHERE.™ First Direct is now a RingCentral Authorized dealer. We have also deployed RingCentral inhouse. One of the greatest business trends in the world today is mobility and being able to work remotely. The trends in communication and CRM could not be more closely correlated. As a...
INTELLICLICK AND GOLDMINE RAISING THE BAR
Engaging Customers & Prospects During Challenging Times Intelliclick and First Direct Corp hosted a web presentation on Oct. 7th about the advanced features that Intelliclick offers for promoting and managing events. That presentation was recorded. Companies are doing everything they can to adhere to social distancing and finding ways to...
GOT TO LAUGH TO STAY SANE
Try to relate . . . We are doing an upgrade for one of First Direct's customers. She asked Mary, her assigned GoldMine engineer, about any changes to the password security this time because she has "PTSD from the last upgrade." She was inundated with password requests back then -...
THE MOST IMPORTANT THING I DID ALL WEEK
With today being 9/11 I wanted to post something of a more inspiring nature. Since there is so much already being said about this subject, I figured I would come at it from a different angle. It's Friday morning and I have 17 more tasks (calls, actions and appointments) plus...
Blogging versus Broadcasting
Thank you for subscribing to my blog! If you haven't already subscribed, I hope you will choose to subscribe after you read this post. I also hope your company will consider being a more active blogger. In this article I will speak to the advantages of blogging over broadcast email. ...
A better way to write and deliver sales quotes
If your business writes quotes and proposals in a Word Processor or Spreadsheet and then delivers them via an email, please consider an alternative. First Direct orders a tool for writing quotes that can be delivered via a web portal. Consider the reasons and benefits of doing quotes the following...
THE BIG PICTURE – The Case for 3 Monitors
Here you have a look at my "desktop." I recently went from two widescreen (landscape) monitors to three. I am not "looking back." Monitors cost about $150.00 each. I also purchased a monitor stand that allows me to mount all three together. Here's a pictures of what they look like...
What You Can Do with Additional Contacts in GoldMine
GoldMine Premium CRM is one of the few CRM applications which allows users to store "additional contact" information within a GoldMine Contact Record. So while there is a always a "Primary Contact" in the "Primary View" (top half) of a GoldMine Record, there is also a Tab for other Contacts...
MY HEART GOES OUT . . .
It's July and life is anything but back to normal. Frankly, I can't see it getting back to normal for the balance of this year. Even with some states and areas starting to "open up," the fact is that public gatherings are questionable at best until there is a proven...