Ask "what's a case" to a lawyer, social worker, or liquor store clerk and you'll get three very different answers to the same question. The point is a "case" is what you make of it. And, such is the case with "Case Management" in GoldMine Premium CRM. The common uses...
Author: Bob Ritter
President, First Direct Corp., (845) 221-3800, www.1stdirect.com, www.GoldMinesSuccess.com
The Value of GoldMine's "Activity RSVP" Feature
I don't believe the full value of GoldMine Software can be realized if you're not taking advantage of its ability to delegate (schedule) activities for other users in your office. The "work group" functionality of GoldMine is one of its great advantages for an office/organization that works as a team....
OMG! I Have to Print Holiday Labels … ugh
"OMG, it's nearly the holidays and I'm going to have to print my holiday labels using GoldMine." If this sounds like you, not to worry! For some people it has been a year since they had to do holiday labels and they've simply forgotten how. For others it's the...
CRM and Your Office Administrator
A good Office Administrator/Manager is a gem! They keep the office running smoothly and without them some of us are lost! In addition, our customers come to rely on our Office Administrators for information and assistance they need from us. I know our companies are different, but our office administrative...
GoldMine Power User Tips
Over nearly 20 years of using GoldMine, or any software application, you acquire lots of tricks and techniques. On the long road to becoming the #1 GoldMine Award-winning Solution Partner I've learned and found short-cuts and methods that: Make me more productive Give me special abilities that give me an edge Help...
GoldMine and Exchange Integration
Now and again we here the call for Exchange Integration with GoldMine. While GoldMine does have Outlook integration native functionality in GoldMine Premium, server side integration between the GoldMine server and the Exchange server has been lacking. First a few words about Outlook integration. GoldMine Premium's native integration with MS...
GoldMine Premium 9.2 Released
FrontRange Solutions announced the release of GoldMine 9.2.xxx. This is a maintenance release, so all customers that are current on their GoldMine annual maintenance are eligible to download this release and apply it to their GoldMine Premium system. Highlights in this release include: New social media views and improved links...
Training a NEW GoldMine User
Let's say your office has GoldMine and you've just hired a new employee and they need to be trained. And, you're wondering, "what is the best way to go about getting them trained?" As someone who has done GoldMine training for over 15 years and won "Trainer of the Year,"...
GoldMine 9.2 Sneak Peek
FrontRange Solutions is starting to give a "sneak peek" of the GoldMine 9.2, an upcoming release. (We do NOT have a scheduled release date.) This is by no means a big release, however, there are some notable improvements. And, more fixes. (I know how much we love those!) To get...
FrontRange Sunsets GISME (GoldMine and MS Exchange Integration)
We are disappointed with the FrontRange Solutions announcement to discontinue their GISME (GoldMine Integration for Microsoft Exchange) product. Below is the email that GoldMine Partners received 7/24/12 which explains what GISME users will be receiving: GoldMine customers are welcome to contact First Direct Corp. at (800) 935-4386 to discuss what...