Tips on integrating GoldMine with other solutions

It's not uncommon for GoldMine users to want to be able to achieve a certain task with GoldMine, only to find that GoldMine does not have that feature or capability "out-of-the-box".  Here is a very helpful tip on how to go about finding solutions when GoldMine alone does not meet...

We Will All Miss Susie

Our marketing & sales coordinator, who everyone knows as Susie, is "retiring" from First Direct today.  Susie exemplified customer service.  Her hard work and dedication were exceptional.  Loved by customers, vendors and her fellow employees - we will all miss her. I look forward to introducing you to Karen, our newest...

Let Me Tell You a Story about Customer Engagement

I'd like to tell you a story about a recent business experience that I had with a customer which was mutually beneficial to the customer and me.  I asked my customer for their permission to share it since I felt it could help others too. Our customer manufacturers industrial chillers. ...

First Direct Corp Earns Another GoldMine Top Partner Award

First Direct Corporation is proud to earn the high GoldMine Premier Elite Partner status for another year.  First Direct has represented GoldMine CRM software for ~25 years and earned more top awards for over more years than any GoldMine Partner.  As President of First Direct Corporation, one of the factors that I...

Answering a Common Email Marketing Question

Given the popularity of email marketing today, you can probably appreciate why I hear the following question so often: How should I space out the emails in a campaign? Organizations planning a series or sequence of emails as part of campaign have a few options for deciding the basis for...

Thoughts and Wishes – for this and any season!

Underneath our sometimes frosty exteriors, each of us is an individual who is trying to keep from having a "meltdown."  Life can be so challenging.  I try to never lose sight of the human qualities of all our relationships.  We each have families.  Sometime serious health and financial issues come...

How to use Zapier to integrate GoldMine with other Apps

I've written several posts/articles in the past about Zapier.com and how it allows you to integrate hundreds of different Apps with each other via a very simple user interface and without you needing to know any coding. Zapier.com does most of the heavy work for you as far as utilizing...

What Are Webhooks and Why You Should Be Using Them

Webhooks have been around for quite a while now, but surprisingly very few people, other than programmers/developers, know much about them or what they are used for. I am going to attempt to explain that in this article and hopefully you'll see where your organization can start to take advantage...

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