GoldMine Premium 9.x saw the introduction of a reporting medium known as Dashboards. Dashboards offer benefits for both management and users. Dashboards function real-time with interactive access to data in GoldMine, as well as external MS SQL data on the server which may be stored in another system such as...
Author: Bob Ritter
President, First Direct Corp., (845) 221-3800, www.1stdirect.com, www.GoldMinesSuccess.com
You Do NOT Want to Make THIS Call!
We live in a wild world where a computer virus or malicious software (Spy-ware and Mal-ware) can attack and shut your system and business down at any time! You don’t want to be making this call!! It is not uncommon for First Direct to get a call from a GoldMine...
Preferable User Preferences
Please pardon my bad attempt at being clever with the title of this article. So you know what you're getting into, this post has to do with the importance of "User Preferences" in GoldMine software. (Not to be confused with "user rights" or "user properties.") Having trained thousands of GoldMine...
Managing Failure on the Road to Success
Managing Failure on the Road to Success: In the competitive arena of sales, and generally where people’s activities are concerned, most of the emphasis is on recognizing and rewarding success. There is little attention given to failure. We tend to reward success and tell people to “keep up the good...
Hotfix for GoldMine PE 9.0.1
Since the GoldMine Premium 9.0.1 release, customers have reported a variety of data-related or environmental issues affecting the stability and performance of the GMPE Outlook add-in. FrontRange Solutions has tested a hotfix with several customers and have had enough positive response from this build to formalize it as GMPE 9.0.1...
GoldMine Corporate Edition 6.7 and OLDER NOT Supported
FrontRange Solutions USA is ceasing support for GoldMine® Corporate Edition 6.6 & 6.7 Frequently Asked Questions (FAQ) Overview The purpose of this document is to provide product and support information for FrontRange Solutions GoldMine Corporate Edition 6.6 & 6.7 customers. Question: How long will FrontRange Solutions support GoldMine Corporate Edition...
Swapping Additional Contact Phones
Along the way, in the development of Premium Edition, FrontRange Solutions chose to change the label on the "additional contact" fax field from "Fax" to "Mobile." This created several problems for users who had actively been entering fax numbers into that field for the original purpose it was intended. To...
Simple But Efficient Sales/Office Automation
GoldMine software has long offered a very useful automation capability know as "Automated Processes." Just the term automated processes conjures up something elaborate, powerful, and complex to set-up. Frankly it's fair to say those are true adjectives. But there are some rather simple, yet efficient and effective ways to use...
GoldMine 6.x “New Years” Error
If you're on GoldMine 6.x you've likely come across an unwelcome bug that appeared along with New Years 2011. There is a fix that can be credited to a post on FrontRange site from "AHarry" that we have seen work, albeit not test for all versions. Here it is "word-for-word',...
Out of Sight IS Out of Mind!
When information in your CRM system (GoldMine Premium) is out of sight (not visible) it is, as the expression goes, also out of mind. That can be a problem, especially when the information (data) is important to your sales, marketing, and customer service efforts. It is up to the GoldMine...