First Direct Corporation is proud to earn the high GoldMine Premier Elite Partner status for another year. First Direct has represented GoldMine CRM software for ~25 years and earned more top awards for over more years than any GoldMine Partner. As President of First Direct Corporation, one of the factors that I...
Author: Bob Ritter
Answering a Common Email Marketing Question
Given the popularity of email marketing today, you can probably appreciate why I hear the following question so often: How should I space out the emails in a campaign? Organizations planning a series or sequence of emails as part of campaign have a few options for deciding the basis for...
Thoughts and Wishes – for this and any season!
Underneath our sometimes frosty exteriors, each of us is an individual who is trying to keep from having a "meltdown." Life can be so challenging. I try to never lose sight of the human qualities of all our relationships. We each have families. Sometime serious health and financial issues come...
QuoteWerks – 2018 Top Partner Award
I am very pleased that First Direct Corp has earned the honor of being the 2018 Top QuoteWerks Partner in the USA and 3rd overall worldwide. First Direct has achieved this distinction many times over the years we have represented Aspire Technologies and their line of business applications. QuoteWerks QuoteValet...
One of the Best Goals for 2019
As we come to the end of 2018, many of us are planning for a better 2019. Hopefully I need not explain the power of setting goals and objectives! Therefore I'm going to get straight to the point. One of the best goals and objectives you can establish for the...
QUOTEWERKS HOLIDAY SPECIAL
THE HOLIDAYS BRING GOOD CHEER AND A GREAT DEAL ON QUOTEWERKS . . . Did you know that First Direct Corp sells the #1 Quoting software - QuoteWerks? Did you know we've been the leading Partner for QuoteWerks in the USA? Would you like to see how you can create more...
Anti-Harassment & Discrimination Training
First Direct Corp just conducted an HR training program for all employees. The course is called "Anti-Harassment & Discrimination: The Respectful Workplace." The class was conducted by our Professional Employer Organization which is Ethan Allen HR Services and taught by Jane Sterling. This sort of training is required by all...
GoldMine Web User Settings
(Note: This article does not delve into the deployment of GoldMine Connect which is needed in order to use GoldMine Web.) GoldMine Web allows GoldMine Premium CRM users to access their firm's GoldMine database via a mobile or desktop Internet browser. The intended purpose of GoldMine Web is to allow...
The Key to Happiness is THANKSGIVING!
Grat·i·tude - the quality of being thankful; readiness to show appreciation for and to return kindness. Synonyms: gratefulness, thankfulness, appreciation, indebtedness. ----------------------------------- The little business that my wife Mary and I started over 25 years ago has only survived because of the support of our customers. I never forget that...
The Truth About Productivity
There are many ways to measure performance including but not limited to quality, results and volume. Each is important in its own right. High volume with poor results and poor quality is unacceptable; good quality with low results and low volume is also typically unacceptable. Generally speaking, an organization is...