GoldMine has long allowed users to store multiple email addresses in a contact record. It’s not uncommon for someone to have multiple email addresses, let alone the email addresses associated with additional contacts within the same GoldMine record. By the same token only one address can be marked (identified) as...
Category: Tech Tips
Speeding Up Your Email Center
If you are finding your GoldMine Email Center slow (when moving from one Email to another, deleting, replying, or filing Emails) you may want to turn off the “Sync Contact” feature that keeps the GoldMine Contact Record in sync with the your email center. This capability can be toggle “on/off”...
Opening Multiple Contact Windows
Did you know that you can have more than one GoldMine Contact Record tab opened at the same time? It’s easy – from the “Window” pull down menu in GoldMine Premium simply select “New Contact Window.” At times when you are trying to go back and forth between two contact...
Dialing Out of Goldmine with the GoldMine Softphone – Dream or Reality
Have you ever wondered “What is the GoldMine Softphone and does it work?” Firstly, let’s explain what a “softphone” is. A softphone is a software-based phone that sits on your computer’s desktop and acts very much like a typical phone handset except that it operates off your computer with or...
Setting up Gmail (or other SSL Mail Clients) with GoldMine Premium 8.5
Many people are moving to Gmail for their email. Its solid Spam filter and low cost (free) make it very attractive. Goldmine made some enhancements to Goldmine Premium Edition 8.5 which now allows you to use Gmail and other providers SSL email in their robust email client. To add your...
An Eye-Opening Look at Two Powerful MS SQL Server Features: Triggers and Database Mail
The idea is simple. Something happens in your CRM database and you want to automatically notify someone of that something. And you want it to happen immediately. In the past, using older GoldMine systems accomplishing the above was quite difficult, if not impossible. But now that GoldMine Premium Edition is...
Process Monitor Stuck and WILL NOT Open
In the event a GoldMine Premium Edition user’s “Process Monitor” becomes stuck in a docked position or it will not open the following should release it: - Have the user log out of GoldMine - Log into SQL Management Studio - Select the Goldmine database - Expand the tables - Look for...
Add Any GoldMine Menu Choice to Your GoldMine Toolbar
The “toolbar” displays in a much more readable fashion in GoldMine Premium. It also takes up less space. It’s definitely worth revisiting your GoldMine toolbar and making sure you’ve added icons (shortcuts) for the functions that you use frequently, especially now that it’s so easy to add any menu choice...
How To Display A Count
In virtually any tab or center it is possible to display a count of the number of items/rows in view. For example, you’re in your Activity List and you want to know how many calls you have pending for the month or how many you’ve completed for the last 30...
How to Add Icons to Your Premium Tool Bar
With GoldMine Premium version 8.00.80208 and higher you can easily add any GoldMine pull-down menu item to your toolbar. Just click on the options button on the end of your toolbar for editing your toolbar. Choose “customize.” (Don’t confuse the taskbar customize button with the toolbar.) Once that window opens...