GoldMine Contact Search is Slow/Delayed

I recently noticed that I was  having performance issues when searching for contacts in my GoldMine. When using the Search Center, I noticed there was some serious lag time while I was typing. It was almost as if  GoldMine was trying to  "catch up" with what I was searching for....

How To Disable HTML Formatting for Notes in GoldMine

You may have noticed that GoldMine allows HTML text virtually anywhere text is stored. This includes (obviously) e-mail messages, but also includes History and Pending Notes, the Notes Tab on the Contact Record and anywhere you see a free-form text field. And this is all well and good, but can...

What’s Fixed in GoldMine 2014.1 Hotfix 7

What's Fixed in GoldMine 2014.1 Hotfix 7 GoldMine Premium Edition 2014.1.0.503 / GoldMine Mobile Edition 2014.1.0.686 Notes: To upgrade GoldMine Mobile, it is necessary to uninstall any existing version and install GMME 2014.1.0.686 as a new installation. It may also be necessary to clear device/browser cache. Messages sent by the...

ATTENTION: QuoteWerks Users with Custom Integration!

We here at First Direct Corporation were just notified by Aspire Technologies, the makers of QuoteWerks, that the soon to be released QuoteWerks v5.0 includes a breaking change regarding the QuoteWerks API (Application Programming Interface). If you have done custom integration of your QuoteWerks, you should contact your programmer as...

Premise vs. Cloud CRM: Which is Right for you?

With all the recent attention on Cloud on-demand, or software-as-a-service (SaaS) CRM solutions, it might seem like this is the future of software. On the surface, it sounds attractive. The CRM vendor houses the application and your data, and your employees access it via the Web. With on-premise software, you...

What’s Fixed in GoldMine Premium Edition 2014.1 Hotfix 6

GoldMine Premium Edition 2014.1.0.489 | GoldMine Mobile Edition 2014.1.0.681 Notes: To upgrade GoldMine Mobile, it is necessary to uninstall any existing version and install GMME 2014.1.0.681 as a new installation. It may also be necessary to clear device/browser cache. Messages sent by the GoldMine Messaging Service for GoldMine Mobile can be...

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