Engaging Customers & Prospects During Challenging Times Companies are doing everything they can to adhere to social distancing and finding ways to remain engaged with their employees, customers and prospects. Numerous meeting platforms like Zoom, GoToMeeting and Google Meet are popular and cost-effective ways to collaborate and meet. IntelliClick for GoldMine bridges...
Author: Jay Dymond
New IntelliClick Version Available
IntelliClick 2020.9.15 version is now available. You can update IntelliClick by clicking here and following the instructions on the download page. You may be also prompted for the update, the next time you access the IntelliClick Wizard. This latest release has been tested and confirmed compatible with the latest GoldMine 2020.1.xx version...
What’s Your Organization’s Backup Strategy?
Is your organization prepared for a disaster? A solid backup strategy is one of the key elements of being prepared. Get started developing your organization's backup strategy with these tips and best practices. Regular backups are vital insurance against a data-loss catastrophe. In this article, we'll offer some best practices...
GoldMine Premium 2020.1 Now Available
GoldMine Premium Edition 2020.1 has been released. If your GoldMine annual software maintenance is current, then your firm is entitled to this upgraded. (If your GoldMine software maintenance has expired, First Direct can assist you with your renewal or reinstatement.) IMPORTANT: You must request a new GoldMine license before upgrading to...
How to eliminate or suppress blank spaces and/or blank lines within GoldMine Word templates?
Within GoldMine there may exist some contact records that have a value in a field, and some records that do not. Like this: and also like this: when performing mail merges the letter for the second contact shows undesired blanks or even blank lines. Is there a way to suppress...
IntelliClick 2020.8.15 is now available.
IntelliClick 2020.8.15 is now available. This latest release introduces enhanced "ONE CLICK" CALL TO ACTION REQUESTS for all versions of IntelliClick. Highlights/benefits include: A new intermediary landing page asking for confirmation to proceed with the action request A new final landing page confirming the action being requested Eliminate the likelihood of false...
GoldMine 2019.1 HotFix 3 is now available
What’s Fixed in GoldMine 2019.1 HotFix 3 Invalid object name 'NOTES' when you have the column 'Notes' in the Contact search center and you open a different Database than the one with the notes table in it. Error message when first trying to use Softphone.... Softphone cannot be loaded. Unlinked...
Do you use Microsoft Word for creating/writing your email content?
Microsoft Word is not designed/ment to create clean, compatible HTML email code. Microsoft Word is a word processor ment for printing documents. Below I'll explain why you should NEVER create email content in a Microsoft Word document and provide a better alternative. What's Wrong with Text copied from Microsoft Word?...
Top 10 Email Marketing Mistakes You Need To Avoid
Email marketing is the number one way small businesses are reaching more and more people than ever before. With a solid email marketing strategy, business owners can convert leads into new customers and stay at the top of their existing customers minds. But what makes up a solid email marketing...
How to make GoldMine “the default email client” in Windows 10
Have you ever wondered if it was possible to make GoldMine the default email client when you clicked on mailto/email links in web pages? If you have a 64 bit version of Windows 10 then here is the solution. NOTE: Please be very cautious when implementing this solution. Making changes to...