There are many ways to measure performance including but not limited to quality, results and volume. Each is important in its own right. High volume with poor results and poor quality is unacceptable; good quality with low results and low volume is also typically unacceptable. Generally speaking, an organization is...
Month: October 2018
Marketing and Sales Start with an Idea
As the President of First Direct Corporation, I face similar challenges and demands that many of my customers do - one of the key being - How to drive new and repeat business? It's Monday morning, I've taken care of the urgent items on my list for today - my...
GoldMine 2018.2 Hotfix 1 Released
What's changed in GoldMine 2018.2 HotFix 1 Increased the number of failed passwords tries from 3 to 5 before blocking an account. Due to this, all accounts that were blocked on previous versions become now unlocked and have 2 more tries available. Constant Contact integration is currently using TLS 1.2...
7 Ways CRM Helps You Sell
At it's core, a CRM application is essentially a database for collecting and tracking various pieces of information, from contact info, to qualifying information, to activities and communications, to notes, etc. It's how you use it that determines the value that you and our organization derive from it. Of course,...