Did you know that GoldMine handles user-to-user email attachments differently than Internet email.
What are GoldMine user-to-user emails?
GoldMine user-to-user emails are emails that are sent directly from one GoldMine user to another GoldMine user without using an email address. These inter-office emails
are sent from one GoldMine user and the email ends up directly in the recipients GoldMine inbox.
By default, GoldMine does not send a copy of the attached file when sending email to a GoldMine user, but rather simply creates a link in the email that points to the location of the originally attached file. For users sending attachments from their local machines vs a networked location that all users can access, the attachment will not be accessible to the email recipient.
Here’s how you can change that:
|1.||Select Tools >> Options from menu|
|2.||Select the Email Tab and click on the More Options button|
|3.||Select the Composing tab|
|4.||Uncheck the box ‘Send attachments as links for GM users’|