Day: August 4, 2009

Have you ever wondered “What is the GoldMine Softphone and does it work?” Firstly, let’s explain what a “softphone” is.  A softphone is a software-based phone that sits on your computer’s desktop and acts very much like a typical phone handset except that it operates off your computer with or...

Many people are moving to Gmail for their email. Its solid Spam filter and low cost (free) make it very attractive. Goldmine made some enhancements to Goldmine Premium Edition 8.5 which now allows you to use Gmail and other providers SSL email in their robust email client. To add your...

The idea is simple. Something happens in your CRM database and you want to automatically notify someone of that something. And you want it to happen immediately. In the past, using older GoldMine systems accomplishing the above was quite difficult, if not impossible. But now that GoldMine Premium Edition is...

In the event a GoldMine Premium Edition user’s “Process Monitor” becomes stuck in a docked position or it will not open the following should release it: - Have the user log out of GoldMine - Log into SQL Management Studio - Select the Goldmine database - Expand the tables - Look for...

The “toolbar” displays in a much more readable fashion in GoldMine Premium. It also takes up less space. It’s definitely worth revisiting your GoldMine toolbar and making sure you’ve added icons (shortcuts) for the functions that you use frequently, especially now that it’s so easy to add any menu choice...

In virtually any tab or center it is possible to display a count of the number of items/rows in view. For example, you’re in your Activity List and you want to know how many calls you have pending for the month or how many you’ve completed for the last 30...