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As I look ahead to the New Year, 2020, I am starting to think about topics that I can address on this GoldMine Success blog which GoldMine CRM users would like us to cover. Do you have any topics that you would like First Direct to cover on our blog? Here's a link to subscribe to the blog so that you will automatically...

Rolling Up Your GoldMine CRM Data

Rolling Up Your GoldMine CRM Data  Organizations handle a wide range of business matters relating to: Relationships (prospects, customers, vendors, etc.), Opportunities, Projects, Customer Service Issues, etc. One of the greatest challenges with staying organized is having the means of tracking those various interactions and related information. Examples: Calls, Appointments, Emails, Documents,...

How To Protect Yourself From Ransomware Attacks

Ransomware has been making the headlines recently, after cyber criminals successfully hijacked hundreds of thousands of computers worldwide. Ransomware, which is often transmitted by email or via browser pop-ups, involves encrypting your data and threatening to destroy it if a ransom is not paid. The global cyber attack has affected hundreds...

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