You may be in the area impacted by the horrible hurricane "Sandy." I don't know if you were directly impacted but, if you were, I wanted to wish you well. My area suffered mostly from power outages and some flooding, but it is awful what has happened to so many...
Month: October 2012
"Select Contents of Fields" – an End-user Efficiency Tip
Power-users of any application are always looking for little tricks & tips to save time. GoldMine power-users are no different. Here's one I like: Within your end-user options (preferences) under the "Record" tab is an option you can check called "Select contents of fields." Once that is selected, when you...
Why SATA Doesn't Belong In Your GoldMine Server
In a world where saving money is a key concern for any business, the allure of SATA hard drives is hard to beat. They are relatively cheap and can be had with capacities that far exceed what many businesses will ever need. But, does that make them a good choice...
A Reporting One-Two Punch: SQL Queries and Excel
Whether you are a Sales Manager looking for reports, or if you are the office “Power User” tasked with providing reports, you need to know about SQL queries. SQL stands for Structured Query Language and the acronym is commonly pronounced “sequel”. What does this have to do with GoldMine, reports,...
Is Your Office Administrator Afraid of GoldMine?
It’s Halloween … but don’t let your administrative staff get scared of GoldMine! Are your administrative personnel afraid of GoldMine? Does your executive assistant or secretary cringe when they’re asked to work with GoldMine? It might be Halloween, but there’s nothing scary about using GoldMine and I can show them...
Network Security Alert: Are you in control of your network?
The following article was submitted by Western NRG, Inc. This firm is a customer of First Direct Corp. Their specialty is network security, an area that is near & dear to many of our customers. Network Security Alert: Are you in control of your network? Today, your network is dealing...
Running GoldMine Over a WAN
Now and then customers will ask if GoldMine can be run across WAN (Wide Area Network) links either directly or via VPN (Virtual Private Network). The thought is to allow remote users to run GoldMine as if they were operating on the local network in the office. While far better...
GoldMine "Help"
GoldMine "help" is at your fingertips, literally! From in GoldMine press your F1 function key (those keys along the top of your keyboard) and see how your "Help" opens up. The Help Center in GoldMine has improved substantially over the years. That's not to say its perfect. But it...
What's A Case?
Ask "what's a case" to a lawyer, social worker, or liquor store clerk and you'll get three very different answers to the same question. The point is a "case" is what you make of it. And, such is the case with "Case Management" in GoldMine Premium CRM. The common uses...