First Direct Corp. maintained its status as the #1 Award Winning GoldMine Solutions Partner for over 10 years with another #1 GoldMine Partner ranking and top 10# Partner Worldwide Award for all of FrontRange Solutions. Bob Ritter, President of First Direct Corporation, states "This award and the many others First...
Year: 2011
GM Plus Links with GMPE 9.0.2.36 Update
First Direct Corp. is finding with the 9.02.26 update that the GM Plus links (integration) with MS Word/Excel/Outlook may be broken and need to be replaced after upgrading from earlier versions of 9.x. Here’s one approach to dealing with the user and their GMPE workstation update. After performing the server...
Useful Query for GoldSync Sites and Activity
GoldMine Administrators who have to manage remote GoldMine users and support their GoldSync database synchronization may like this handy SQL query. The following SQL query will list all of your undocked users and sync sites, along with the date of their most recent sync: select sname as Site, convert(varchar(20), cast(left(lastsync,8)...
GMPE 9.0.2.36 Release
FrontRange Solutions has informed First Direct Corp. that the general announcement of GMPE 9.0.2.36 is being sent out Monday 6/13/2011. This release will be made available to all GoldMine Premium Edition customers that are current on the annual FrontRange Maintenance. If you are not current on your maintenance and you...
GoldMine Dashboards Empower Everyone
GoldMine Premium 9.x saw the introduction of a reporting medium known as Dashboards. Dashboards offer benefits for both management and users. Dashboards function real-time with interactive access to data in GoldMine, as well as external MS SQL data on the server which may be stored in another system such as...
You Do NOT Want to Make THIS Call!
We live in a wild world where a computer virus or malicious software (Spy-ware and Mal-ware) can attack and shut your system and business down at any time! You don’t want to be making this call!! It is not uncommon for First Direct to get a call from a GoldMine...
Preferable User Preferences
Please pardon my bad attempt at being clever with the title of this article. So you know what you're getting into, this post has to do with the importance of "User Preferences" in GoldMine software. (Not to be confused with "user rights" or "user properties.") Having trained thousands of GoldMine...
Managing Failure on the Road to Success
Managing Failure on the Road to Success: In the competitive arena of sales, and generally where people’s activities are concerned, most of the emphasis is on recognizing and rewarding success. There is little attention given to failure. We tend to reward success and tell people to “keep up the good...
Hotfix for GoldMine PE 9.0.1
Since the GoldMine Premium 9.0.1 release, customers have reported a variety of data-related or environmental issues affecting the stability and performance of the GMPE Outlook add-in. FrontRange Solutions has tested a hotfix with several customers and have had enough positive response from this build to formalize it as GMPE 9.0.1...
GoldMine Corporate Edition 6.7 and OLDER NOT Supported
FrontRange Solutions USA is ceasing support for GoldMine® Corporate Edition 6.6 & 6.7 Frequently Asked Questions (FAQ) Overview The purpose of this document is to provide product and support information for FrontRange Solutions GoldMine Corporate Edition 6.6 & 6.7 customers. Question: How long will FrontRange Solutions support GoldMine Corporate Edition...