Feedback from a Customer

Listen to another customer!

Here is what Tracey had to say about her upgrade to GoldMine Premium …

Recently First Direct Corp. helped our customer (Integrated Marketing Concepts, Inc.) to upgrade from GoldMine Standard to GoldMine Premium.  The GoldMine Administrator, Tracey, is a very capable person which makes her feedback that much more credible.  We’ve had a lot of positive feedback from customer, but this particular email is as good as it gets and it should offer up encouragement for those who are still considering the decision of whether to upgrade their GoldMine.  With her permission I’ll quote her verbatim below:


The transition has been much smoother than I’d anticipated, Thank Heavens!  I was doing the “Prepare for the worst, hope for the best” thing with all of this b/c I just wasn’t sure…  But it’s been a wonderful change!  My users like the GUI so much better and they’re all so excited about poking around that I can’t keep up!  LOL

I’m still doing a little “behind the scenes” clean up of course; call it re-organization if you will.  So for the time being I’m going to say no thanks to the training, but I’d like to keep the option of future training and assistance if I may, please.

My users are actually calling me and saying, “Wow!  Did you know you can… now?  That’s great!”  So they’re thoroughly enjoying scoping things out, and that way I can focus on the changes I need to make.  It’s really nice to give them something they like so much that they want to learn on their own for the time being.

Again, thanks much to you and Max (he’s terrific!) and I’m sure I’ll be catching up with at least one of you in the future for some assistance.


Tracey Bethel
Integrated Marketing Concepts