GoldMine Email Authentication

If you are currently using GoldMine’s email client you may have already or could soon find yourself not being able to retrieve emails if using the POP or IMAP protocols with Gmail or Microsoft accounts. The reason behind this is an industry trend toward using something called OAUTH2 and an authentication method. Without getting too deep into this the only thing important to know is that both Google and Microsoft will at some point soon force the use of this method for email (and other) authentication. At present there are two ways around this.

First there are app passwords. App passwords are often used for things like scanners that need to send scans via email, but they can also be used for email authentication. The downside of this, depending on how you look at it, is that typically app password usage is tied to the requirement to use two factor authentication (2FA) or multi-factor authentication (MFA). You may have services or apps that send you a text message or email with a code you must enter to gain access to a website or other service. This is 2FA or MFA at work. Regardless of what the provider calls it both of these are essentially the same and you use the app password in place of your regular email password for authentication.

The second authentication method and the one that will become the longer-term requirement is OAUTH2. OAuth 2.0, which stands for “Open Authorization”, is a standard designed to allow a website or application to access resources hosted by other web apps on behalf of a user. Most modern, 3rd party email clients support modern authentication (OAUTH). 

If you haven’t already upgraded to the latest GoldMine version this would be a good time to start thinking about doing so to prevent this soon to be forced method of authentication from affecting your ability to retrieve email using the GoldMine client.

Here is a link to release notes on all GoldMine builds since GoldMine Premium 9.x. Contact First Direct Corp if you would like technical assistance at (845) 221-3800. I can be reached at extension 101.