We are disappointed with the FrontRange Solutions announcement to discontinue their GISME (GoldMine Integration for Microsoft Exchange) product. Below is the email that GoldMine Partners received 7/24/12 which explains what GISME users will be receiving:
GoldMine customers are welcome to contact First Direct Corp. at (800) 935-4386 to discuss what this announcements means and the options you still do have for integrating GoldMine with MS Outlook and/or MS Exchange.
GISME Announcement:
Dear GoldMine Partner
The following will be sent to users of our GISME product via email later this week.
Dear GoldMine Integration Service for Microsoft® Exchange® (GISME) Customers
In the latest release of Microsoft Exchange there has been significant changes to the architecture of the product that would necessitate significant develop effort to make GISME compatible with Exchange 2010 and beyond. This development effort would take away from development on our core product GoldMine Premium Edition. As we considered our options we realized users already have several other options for email and calendar management available including:
- GoldMine has both a built-in email and shared calendar management capability that is critical for multi person teams so they can easily view and update team members’ calendar.
- Outlook Client link – If you need to share your calendar with others in your company who use Outlook, or if you want to sync your Goldmine contacts to view them in Outlook.
- GoldMine Mobile which provides real time access to your contacts and activities in an iPad or iPhone
- Riva Exchange Integration which is a 3rd party product that sync contacts, calendar events, tasks, email, opportunities and Exchange email clients. RIVA is a Server to Server application like GISME. You may want to mention that it is license by the Seat that needs Mailbox Integration versus the Active Directory method GISME uses.
[NOTE: First Direct Corp. sells RIVA. For further information call (800) 935-4386.
GoldMine Integration Services for Microsoft Exchange customers are welcome to stay on their existing product or look at one of the alternatives mentioned above. Effectively immediately we will no longer be selling GISME, but we will continue to support the product through April 30, 2013.
To learn more about your options, please contact your GoldMine Certified partner or visit GoldMine website to better understand your options in our FAQ.
It is always difficult when announcing the end of support for a product, but with there being several different options for customers we think it is best if we focus on our core product. You can find a Frequently Asked Questions Document on the partner center.
If you have any questions about the above options please contact your FSE.
Thanks,
The GoldMine Team
