GoldMine Premium introduced a powerful new search tool with GoldMine Premium 8.5 that is called Universal Search. Universal Search is a one-box search engine that allows you to quickly access a summary view of the information you are looking for, along with links to more detailed information.
Universal Search is not your “everyday” search engine tool because it delves very deeply through your database and will find many more results than you’d want to return for when you were simply searching for one of your Primary View fields. In other words, if you just want to pull up a GoldMine Record based on ordinary fields like the Company, Contact, Phone1, etc., you’d be much better off using the Contact Search Center.
When you want to do a more thorough search of your GoldMine database to find an obscure value, or something that you may not know where the information is exactly located, Universal Search is perfect. It can be a real time and “life-saver.”
To learn more about using Universal Search there is a very helpful video you can watch. Click here watch this training video.
First Direct can assist you with deploying or configuring your Universal Search.
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