Did you know that GoldMine handles user-to-user email attachments differently than Internet email.
What are GoldMine user-to-user emails?
GoldMine user-to-user emails are emails that are sent directly from one GoldMine user to another GoldMine user without using an email address. These inter-office emails
are sent from one GoldMine user and the email ends up directly in the recipients GoldMine inbox.
By default, GoldMine does not send a copy of the attached file when sending email to a GoldMine user, but rather simply creates a link in the email that points to the location of the originally attached file. For users sending attachments from their local machines vs a networked location that all users can access, the attachment will not be accessible to the email recipient.
Here’s how you can change that:
| 1. | Select Tools >> Options from menu |
| 2. | Select the Email Tab and click on the More Options button |
| 3. | Select the Composing tab |
| 4. | Uncheck the box ‘Send attachments as links for GM users’ |
